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What is the 10 Day Replacement Guarantee? How do I get a defective item, ordered on Cosmoscolour.com, replaced?
10 Day Replacement Guarantee All physical products sold on www.cosmoscolour.com are covered under our 10 Day Replacement Policy. Notify us of any manufacturing defects or product damages at the time of delivery or within 10 days from the date of delivery, and we will issue a brand new replacement to you at no extra cost. In order to get a defective item replaced
How do I cancel an order on Cosmoscolour.com? Alternatively, how do I return a product ordered on Cosmoscolour?
For outright cancellations by you : If you cancel your order before your product has been shipped, we will refund the entire amount. If the cancellation is after your product has been shipped, you can do one of the following :
Note : If you receive a package that is open or looks to have been tampered with or damaged, do not accept it. Contact Cosmos Lube Technique Customer Care on 0124-4388590, and we will have the issue quickly resolved. Following shall not be eligible for return or replacement :